21 missed customer opportunities
Most occurred in footwear during evening peak hours.
Estimated weekly upside: +₺34K
AI FOR PHYSICAL RETAIL
Understand your customers.
Understand your customers.
Empower your teams.
One retail intelligence platform that turns in-store movement, interactions and operational signals into measurable business decisions.
24/7Store visibility
Real-timeOperational insights
Privacy-firstBuilt for compliance
Store Overview
Live
İstanbul Flagship
Visitors today
1,248
↑ 12.4%
Avg. dwell time
14m 32s
↑ 8.1%
Engagement rate
68.7%
↑ 5.3%
Missed opportunities
21
Needs attention
Hourly store activity09:00–21:00
✦
AI insight: 17 customers left the footwear zone without employee interaction during peak hours.
ONE PLATFORM
See the whole store,
See the whole store,
not isolated data points.
Connect customer journeys with employee interactions to reveal what actually drives engagement, conversion and service quality.
01
Customer Intelligence
Track every in-store journey from entry to exit.
Assign each visitor an anonymous session ID and understand which zones they visit, how long they stay, the paths they follow and where they drop off.
- Anonymous customer journey tracking
- Heatmaps and dwell-time analytics
- Zone-to-zone movement patterns
- Store layout and campaign optimization
Live anonymous journeyVisitor #A184
Tracking
Entrance
Footwear 7m 33s
Apparel
Accessories 1m 03s
Checkout 4m 02s
Total visit17m 24s
Zones visited3
Employee contactYes
02
Workforce Intelligence
Improve service quality and team performance with AI.
Analyze employee-customer interactions, identify missed opportunities, flag possible policy violations and provide managers with actionable coaching insights.
- Customer interaction quality analytics
- Missed sales opportunity detection
- Speech and service compliance analytics
- Weekly and monthly coaching reports
Workforce IntelligenceTeam performance
This week ▾
0%
Service compliance
+4.2% vs last week
Interaction quality
EmployeeInteractionsQualityAlerts
EA Ece A.4696%0
MK Mert K.3888%1
SD Selin D.3181%3
✦
AI coaching: Increase proactive engagement in footwear between 17:00–20:00. Estimated opportunity: 9 additional interactions/week.
LIVE PRODUCT EXPERIENCE
One dashboard. Every important moment.
Explore purpose-built screens for customer journeys, workforce quality and AI-powered decisions.
Visitors0↑ 12.4%
Engagement0↑ 5.3%
Service quality0↑ 4.2%
Opportunities0Needs action
Store trafficToday
Top zonesEngagement
Entrance
Footwear
Apparel
Checkout
Live customer journeys
#A184 Footwear → Accessories → Checkout
#B291 Apparel → Exit
#C813 Electronics → Employee interaction
92%Overall service compliance
Improve proactive engagement
Three team members show slower-than-target response times.
Open coaching plan →Move accessories display
Customer flow indicates stronger exposure beside the checkout path.
View recommendation →
CONNECTED INTELLIGENCE
When customer and workforce data work together.
Discover the exact moments where service quality impacts customer behavior.
01Customer enters footwear zoneDwell time: 6m 12s
→
02No employee interactionDuring peak traffic
→
03Customer leaves storeNo checkout event
→
AIPotential missed saleRecommended manager action
HOW IT WORKSFrom physical activity
From physical activity
to business action.
Use compatible existing infrastructure or deploy cameras and wearable audio devices where legally and operationally appropriate.
01
Connect
Integrate compatible cameras, sensors and approved audio devices.
02
Understand
AI models detect journeys, interactions and operational events.
03
Analyze
Dashboards reveal patterns, risks and missed opportunities.
04
Optimize
Managers receive clear recommendations and performance reports.
PRIVACY BY DESIGN
Built for responsible retail intelligence.
Configurable data minimization, anonymous visitor IDs, role-based access, retention controls and human review workflows help support responsible deployment.
TURN STORE ACTIVITY INTO ROI
See what your store is telling you.
Discover how customer and workforce intelligence can improve conversion, service quality and operational efficiency.
Request a demo